Exempt: No

Department: Treasury Department

Reports To: Treasury Supervisor

The Treasury Assistant will be responsible for the daily operations of various wire transfer systems. Reviews and maintains records of wire transfer procedures to ensure accurate processing. Provide quality, accuracy and timely customer service involving daily processing for financial transactions.

Responsibilities:

Accept and process wire transfer requests from clients and bank personnel

Process Incoming Wires according to set policies and procedures.

Resolving problems through inner and outer department communication as necessary

Utilize multiple servicing systems for research and processing

Process Positive Pay items.

Perform end-of-day reconciliations

Support with Debit Card Disputes and reports.

Support with Suspense reports and reject items.

Perform all related duties and special projects as assigned.

Qualifications:

Excellent interpersonal and customer service abilities

Ability to work effectively while multi-tasking in a high-volume environment

Excellent organizational skills and high attention to detail

Strong research, problem-solving and critical thinking skills

Excellent PC skills

Excellent oral and written communication skills

Ability to both learn new products/services and apply knowledge